In the screenshot below you can see how the notification is displayed as a bookmark on the target Mac device. In the screenshots below, you can see the screen that the admin will see after the session has been generated. Step 2: Getting the notificationThe session will then be automatically created and a notification sent to the Self Service application of the target device as a bookmark. Then go to tab “Management” and select “Remote Management”On the right panel enter a description for the issue (optional) and click “Start Session” To remote control a Mac, follow the steps below:Step 1: Creating the sessionFrom the device inventory, select the device you want to control. Click “Complete”.The integration has now been activated.How to initiate a TeamViewer remote control requestOnce you have activated the integration with a licensed TeamViewer account you can initiate remote control requests. The Script Token will be validated at this point to confirm that it’s a valid token with the required permissions. The default value is 15 mins but can be set to any value from 1 min to 720 mins (1 day). This doesn’t affect the remote control connection, once it’s setup. This is the period after which the invitation will expire. Select TeamViewer as shown in the image below.Ĭlick “Next”Add a Configuration name and the Script Token from your TeamViewer account created in the previous chapter. The Maximum session time field defines the validity period of the Remote control invitation. Once you have logged in to Jamf PRO, go to Management Settings -> Global Management -> Remote Administration, and click “New” (‘+’ sign on the top right corner). You will then be prompted to select the provider.
#Jamf pro documentation install
No need to download and install any plugin. To do this follow the steps below.1) Login to ) Go to your avatar on the top right corner and select “Edit Profile”, as shown below.ģ) Go to “Apps” and select “Create Script Token”, as shown below.Ĥ) From the next screen select the permission scope Session Management and enter as parameter Create sessions, View and edit all sessions click Create.ĥ) Click on the created script. Copy the token from the menu as belowĪctivating the integrationThe TeamViewer integration is readily available on the Jamf platform. You will also need to create a Script token (preferably from the TeamViewer administrator account).
#Jamf pro documentation license
TeamViewer has partnered with Jamf to bring an intuitive combined service that enabled initiating attended remote control sessions directly from the Jamf console.The integration is available in the Jamf Pro subscription tier only.Pre-requisitesIn order to be able to use the TeamViewer integration in Jamf, you will need to have a TeamViewer account with an eligible license activated (see top of the article for details). For more information, please visit our website: is an Enterprise Management platform focusing on Apple devices (iOS and macOS). They have to be purchased separately as AddOns. GeneralPlease keep in mind that Integrations are not included in basic license packages. What takes days in other MDMs, Jamf can do in hours and their support community is second to none.Jamf Pro Integration - Installation and User Guide - TeamViewer Support Having worked with several MDMs in the past, Jamf is by far the most user-friendly. This would not have been possible without Jamf in our lives. That's 2500 patients with instant access to their friends and family. Patients are constantly connected to family members as well as their care team 24/7.īuilding out the profiles took minutes and getting the devices configured and deployed took less that 72 hours. Because all of the iPads feature our Jamf build, support and training are a breeze. Using Jamf, we have been able to quickly and efficiently deploy iPads to each and every patient room, each one containing multiple ways to contact friends and family.
Patients in our hospital have been cut off from friends and family due to visitation restrictions, tech shortcomings, illness, etc. Jamf Pro has been an absolute lifesaver during the pandemic. Integration Platform as a Service (iPaaS).
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